FAQ

How long does shipping take?

We generally ship all orders the next working day but arrival times will depend on your destination and the shipping service you have chosen.

Can I return my order or exchange an item?

If you wish to return your order for a different size or refund then all returns are accepted within 14 days of the shipping date.

All items must be returned in brand new unused re-sellable condition and in all original packaging.

Customers are responsible for all shipping costs of returns and are advised to send with a tracked service and insurance cover.

Once we have received your returns and the items match the requirements requested we will issue you a full refund to the payment method used to place the order.

Please fill out the contact form with your reasons for return and your order reference number.

What should I do if I have received the wrong or faulty item?

Firstly if you have received a wrong or faulty item we strongly apologise for the trouble this may have caused.

If you would like to fill out the contact form including your order reference number we will rectify this as soon as possible.

Customer service times

Are operating times are from 08:00am - 17:00pm GMT, Monday - Friday.

We currently do not operate over weekends and UK holidays.